Reflix IPTV – Refund Policy
Introduction
Welcome to Reflix IPTV. We are dedicated to providing a high-quality IPTV streaming experience and reliable customer support. However, we understand that certain circumstances may require clarification regarding refunds. This Refund Policy outlines the terms and conditions under which a customer may request a refund.
1. Non-Refundable Policy After Activation
Once your Reflix IPTV subscription has been activated, no refunds, cancellations, or modifications will be issued.
Reflix IPTV’s responsibility is limited to activating your subscription for the agreed duration. After activation, you will receive an email containing the full details of your subscription, including your username, password, and expiration date, as proof of service delivery.
We strongly recommend purchasing a trial plan before committing to a full subscription to ensure the service meets your expectations.
2. Eligibility for Refund (Before Activation Only)
Refunds are only applicable before activation of the service. To qualify for a refund:
- The refund request must be submitted before the subscription is activated.
- The customer must provide a valid reason and relevant proof for the request.
- The request must be sent through the official Reflix IPTV customer support channel.
3. Refund Request Process
To request a refund prior to activation, please contact our customer support team via our website or official email.
Steps:
- Submit your refund request, including your order number and reason.
- Our support team will review your case and determine eligibility.
- If approved, you will be provided with a refund form to complete.
- Refunds will be processed within five (5) business days through the original payment method.
- You will receive a confirmation email once your refund is issued.
4. Exceptions (Refund Not Approved)
Refund requests will not be accepted in the following cases:
- The service has already been activated.
- The request lacks a valid reason or evidence.
- The customer has violated the Terms and Conditions of Reflix IPTV.
- The customer simply changes their mind or decides not to use the service.
5. Non-Refundable Items
The following items are non-refundable:
- All trial plans.
- All reseller products or reseller credits.
- Payments made under automatic recurring billing or renewals.
6. Contact Information
If you have any questions or concerns regarding this Refund Policy, please contact us via our website or by email.
Our support team will be glad to assist you.
Email: [email protected]
7. Modification of Policy
Reflix IPTV reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on this page, and customers are encouraged to review it periodically.
8. Severability
If any provision of this policy is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
9. Acceptance of Refund Policy
By purchasing a subscription from Reflix IPTV, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.